One small move at a time
Each day adds one move to the method: notice the name, say it back, find a picture for it, pin the picture to a feature of the face, place it where you met, and review it. By Day 21 you have practised all six.
21-day program for remembering names
Learn the names of the people you meet, with a method you practise
The Names & Faces Protocol gives you 21 short days: a lesson of about a minute, then practice with illustrated people who introduce themselves.
You learn six simple moves for the moment someone tells you their name, and a notebook keeps the real people you meet coming back for review.
- Online access once payment is confirmed
- Works in your browser
- In 5 languages
Day 10 practice
Step 2 of 15
Hello, my name is
Olivia
Hello, I’m Olivia.
I teach music to children.
Add what Olivia told you to the picture on the face.
Your picture for Olivia (optional)
olives bouncing on piano keys
Next
- 21daily lessons of about 140 words, in three weeks
- 160first names and 100 surnames for the people you practise with
- 5practice modes: Meet, Recall, Type, Room and Mixed review
- 40conversation hooks for using a name, or asking for it again
Why a protocol for names
A name usually arrives at the busiest second of a meeting
You are shaking a hand, smiling and thinking about what to say next, and the name goes by. This program works on exactly that moment, and on the days after it.
Practice with people drawn for you
The app draws friendly illustrated faces from a seed, each with a first name, often a surname and one thing they tell you. Nobody is a real person, so you can practise as often as you like.
Real people get their own notebook
When you meet someone in real life, write down where, a feature and your picture. The People Notebook brings each person back for a short review after 1, 3, 7, 21 and 60 days.
Phrases for the awkward moments
Asking again, introducing two people, saying goodbye with the name: 40 natural phrases, grouped by situation, ready to use when a name slips.
What is in the app
Five places in the app, each with a clear job
Program
The 21 days in three weeks: Catching the name, Joining name and face, Names in real life. Each day opens when you finish the one before, with its lesson, a task to try in real life and the day’s practice.
Practice
Five modes, free to choose at any time, with the number of people you want.
- Meet: introductions one by one, and earlier names are asked while you keep meeting new people.
- Recall: meet the whole group, then choose each name from four.
- Type: meet the group, then type each name yourself, with or without surnames.
- Room: 8 to 12 people at an imagined event, each in their own spot.
- Mixed review: people you met on earlier days come back, the ones you missed first.
People Notebook
The people you really meet: name, how it sounds, where and when you met, a feature, your picture and a note. Search it, print it, and do the short reviews when they are due.
Records
Your personal best in each mode, the days of the program you have completed, a calendar of your practice days and your recent sessions.
Toolkit
The six moves on one page, the 40 conversation hooks with a note on when each one fits, and the event preparation sheet to fill in and print.
One optional question when you start, where you meet new people most often, puts the phrases and imagined events that suit you first. The app works fully without an answer.
Try it
Meet three people, then name them
This is a short version of a Recall practice, with the app’s own words. Take a second with each face before you go on.
Person 1 of 3
Hello, my name is
Amara
Hello, I’m Amara.
I sing in a choir.
Hello, my name is
Tomas
Hello, I’m Tomas.
I build wooden boats.
Hello, my name is
Mei
Hello, I’m Mei.
I live by the sea in Galway.
Illustrated face: bob, black, pink top
Who is this?
Right
Not this time
It was Mei.
I live by the sea in Galway.
Illustrated face: afro, black, mustard top
Who is this?
Right
Not this time
It was Amara.
I sing in a choir.
Illustrated face: short hair with a side parting, auburn, rectangular glasses, short beard, dark teal top
Who is this?
Right
Not this time
It was Tomas.
I build wooden boats.
0 of 3 right
In the app, these three would now join your mixed reviews, and the ones you missed would come back first.
While you meet each person: what does the sound of the name remind you of? Choose the first picture that comes.
From payment to Day 1
Four steps to your first introduction
Choose your currency and pay
Pick US dollars or euros in the offer below, tick your boxes and continue to the secure payment page.
Your access opens
Your access is online and opens once your payment is confirmed. Keep the page in your favourites to come back to it.
Open it in your browser
On your phone or your computer. There is nothing to install.
Start Day 1
Enter your first name, answer one optional question if you like, and read the first lesson. Then meet four people.
What’s inside
21 lessons in three weeks, and everything the practice needs
Every day has a lesson of about 140 words, a cue to keep in mind while you practise, a task to try in real life and its own practice session. Here are most of the titles.
Week 1 · 7 lessons
Catching the name
- The moment a name arrives
- Hear it clearly
- Say it back
- Give the name a picture
- Borrow a meaning
- Make the picture move
Week 2 · 7 lessons
Joining name and face
- Choose one feature
- Pin the picture to the feature
- Add what people tell you
- Surnames, piece by piece
- Where you met
- Faces that look alike
Week 3 · 7 lessons
Names in real life
- Reviews during the conversation
- After the event: write it down
- Many people at once
- Polite ways to ask again
- Introducing other people
- Preparing for an event
Days 7 and 14 are review days, and Day 21 helps you set up your own routine.
- 160 first names and 100 surnames for the illustrated people
- 60 things people tell you: 20 jobs, 20 home towns and 20 hobbies
- 40 conversation hooks in 5 groups, from “Hearing it clearly” to “Goodbyes and next time”
- 10 imagined events with 12 spots each, from a neighbour’s garden party to the first morning at a new job
- 6 moves of the method, summed up on one page
Included
Two extras for the day of the event
Event preparation sheet
Type the event, the date, the place and the names you expect, choose a few phrases, and print. The sheet carries the six moves, a table to fill in with a picture, a feature and a detail for each person, and a short plan for the reviews afterwards.
The hooks list
All 40 conversation hooks with a note on when each one fits, grouped by situation. Read them in the Toolkit, or print the list and keep it in a pocket.
An honest fit
Who it suits, and what it is not
It suits you if
- You meet many people: at work, at events, in clubs or at the school gate.
- You would like a clear method for the moment of introduction.
- A few minutes a day for three weeks suits you.
- You like practising with something to do, not just reading about it.
It is not
- A course with a teacher, live sessions or a certificate.
- A contact list or a social network: the notebook is for your own notes.
- A collection of photos. Every face in the app is illustrated and fictional.
- Advice of any kind. It teaches a technique and promises no particular outcome.
Educational content. Our products teach practical techniques and offer general information and tools. They are not medical, psychological, nutritional, legal or financial advice and do not promise any particular result. For advice about your own circumstances, consult a qualified professional.
Access and billing
The plain facts
- Delivery
- All our products are digital and nothing is sent by post. Access is online and opens as soon as your payment is confirmed.
- Access period
- 12 months of online access from the date of purchase, for a single payment. It is not a subscription: nothing renews.
- Devices
- A web app that works in current browsers on phones, tablets and computers. Nothing to install; an internet connection is needed.
- Languages
- The app and its content are available in English, French, Spanish, Italian and German. You can switch language at any time in Settings.
- Your progress
- Your progress is saved automatically in your personal space. Details in our Privacy Policy.
- Cancelling
- There is no renewal to stop. You can still cancel the contract on our “Cancel contracts here” page or by email.
- Refunds
- For 7 days after the charge you may ask for a full refund. See our Refund Policy.
- Withdrawal
- Consumers in the European Union or the European Economic Area have a statutory 14-day right of withdrawal. See our Right of Withdrawal and our Delivery & Access Policy.
- Price
- The price, in US dollars or euros, is shown in the offer below.
The offer
The whole protocol, 12 months of access
- 21 days of lessons and practice
- Five practice modes with illustrated people
- The People Notebook with its review dates
- Records, the Toolkit, the event sheet and the hooks list
- English, French, Spanish, Italian and German
One payment, in the currency you choose. Nothing renews.
USD 27.00 one-time, 12 months of access
EUR 39.00 one-time, 12 months of access
How the purchase works
A single payment of USD 27.00 gives you 12 months of online access from the date of purchase. It is not a subscription: nothing renews and nothing else is charged.
A single payment of EUR 39.00 gives you 12 months of online access from the date of purchase. It is not a subscription: nothing renews and nothing else is charged.
For consumers in the European Union, the price already includes any VAT that applies. Paying by card costs nothing extra.
For 7 days after any charge, you may ask us to refund that charge in full (Refund Policy). This voluntary policy sits alongside your statutory rights and never limits them. Consumers in the European Union or the European Economic Area also have a statutory 14-day right of withdrawal.
Seller: Bidcrest Group LLC, 8200 NW 41st Street, 2nd Floor, Doral, FL 33166, United States · support@bidcrestgroup.com. Bidcrest Group LLC is responsible for this order, its delivery and customer support. You pay on a secure page run by our third-party payment processor.
We take the major credit and debit cards, including Visa and Mastercard. The payment page shows which methods you can use for your order before you confirm it. This product is supplied online only and is not offered in countries or regions under comprehensive sanctions or in the other cases set out in our Terms of Service.
Your purchase gives you a personal licence to use the product online during the access period. The licence cannot be transferred and does not make you the owner of the product. Details: Terms of Service.
Designed and operated by Bidcrest Group LLC
Bidcrest Group LLC is a limited liability company organized in Wyoming, United States, with its principal office in Doral, Florida.
For orders, access, billing or anything else, write to support@bidcrestgroup.com. Our support team replies within 48 business hours, Monday to Friday.
Company details are in our Legal Notice.
Questions
Before you start
What exactly do I get?
A web app with 21 daily lessons and practice sessions, five practice modes with illustrated people, the People Notebook with review dates, Records, and a Toolkit with the six moves, 40 conversation hooks and a printable event preparation sheet.
How long does a day take?
The lesson is about one minute of reading. The practice usually takes a few minutes, a little longer on the days with a full room of people. There is no clock, so you go at your own pace.
Do I have to do one day a day?
One a day works well, but it is your choice. Each day opens as soon as you finish the one before, and a practice you leave halfway waits for you at the same step.
Are the faces photos of real people?
No. Every face is an illustration drawn by the app from a seed, with a name, sometimes a surname and one detail taken from the app’s own lists. None of them is a real person.
What devices and browsers do I need?
A current version of Chrome, Safari, Firefox or Edge, on a phone, tablet or computer. Nothing to install; an internet connection is needed.
Which languages is it in?
The app and its content are available in English, French, Spanish, Italian and German. You can switch language at any time in Settings.
Can I pay in euros or US dollars?
Yes. You choose the currency in the offer above, before you continue to the payment page. It is the same product and the same access in either currency.
How do I get access?
All our products are digital and nothing is sent by post. Access is online and opens as soon as your payment is confirmed.
Is my progress saved?
Yes. Your progress is saved automatically in your personal space, including your notebook and your records. Details in our Privacy Policy.
How does billing work?
It is a single payment for 12 months of online access from the date of purchase. It is not a subscription, so nothing renews and nothing else is charged.
How do I cancel?
There is no renewal to stop, but you can end the contract. You can cancel whenever you like on our cancellation page (“Cancel contracts here”, linked in the footer of every page) or by emailing support@bidcrestgroup.com, preferably from the address used at checkout. You don't have to explain why, and any clear request to cancel is accepted.
How do refunds and withdrawal work?
Our 7-day refund policy: for 7 days after any charge, you may ask us to refund that charge in full, even if you have started using the product. This is a voluntary extra that sits alongside your statutory rights, including any statutory right of withdrawal, and never limits them.
If you are a consumer in the European Union or the European Economic Area, the law gives you 14 days from the conclusion of your contract to withdraw from it, without stating a reason. Those 14 days run from your first purchase; a renewal does not restart them. You can withdraw on our withdrawal page (“Withdraw from contract here”, linked in the footer of every page) or by emailing support@bidcrestgroup.com.
How will the charge appear on my statement?
Charges from us show on your bank or card statement with a descriptor that includes "BIDCREST". The rest of the wording can change with the product and the bank.
Is this medical or psychological advice?
No. Educational content. Our products teach practical techniques and offer general information and tools. They are not medical, psychological, nutritional, legal or financial advice and do not promise any particular result. For advice about your own circumstances, consult a qualified professional.
Can I print?
Yes. You can print the event preparation sheet, the list of conversation hooks and your People Notebook, or save them as a PDF from the print window.
How do I reach support?
Write to support@bidcrestgroup.com. Our support team replies within 48 business hours, Monday to Friday.
I can't find my access. What now?
Can't find your access, or the product won't load? Email support@bidcrestgroup.com. We will get your access working again or, if we cannot, cancel the order and refund it.
Your first four introductions are waiting
Twenty-one short days, six moves, and a notebook for the people who matter to you.
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