Withdraw from a Contract

Within your 14-day withdrawal period, this form is all you need to leave the contract. Nobody will ask you why.

Withdraw from contract here

I hereby give notice that I withdraw from the following contract:

Full name

Email address

Ideally the one you used to buy, so we can match your order quickly.

Product or subscription

As it appears on your receipt or inside the product.

Purchase reference, if you have one

An invoice, receipt or order number speeds up our search.

Ordered on (optional)

Comments (optional)

Giving a reason is not required.

Check your withdrawal

Look it over before sending: each field above stays editable until then.

Bidcrest Group LLC (controller) processes what you enter here to deal with your request and to keep a record of it, as required by law and in case of a related payment dispute. Your rights and the full details: Privacy Policy. When the form goes out online, we also log your IP address, details of your browser and the moment of sending. They help us shield the form from misuse and are stored with the record of your request.

Once you have withdrawn

Whether you subscribed or paid once, this is the page to use.

If you are a consumer in the European Union or the European Economic Area, the law gives you 14 days from the conclusion of your contract to withdraw from it, without stating a reason. Those 14 days run from your first purchase; a renewal does not restart them. You can withdraw on our withdrawal page (“Withdraw from contract here”, linked in the footer of every page) or by emailing support@bidcrestgroup.com.

Outside the EU and EEA, any right to withdraw from or cancel a purchase that your own country's mandatory law grants stays with you, and this page serves for it too.

Our 7-day refund policy: for 7 days after any charge, you may ask us to refund that charge in full, even if you have started using the product. This is a voluntary extra that sits alongside your statutory rights, including any statutory right of withdrawal, and never limits them. Our Refund Policy sets out every condition.

The contract ends with your withdrawal, and so does your access to the product.

An approved refund is paid back to the original payment method, in the same amount and currency as the charge, within 5 business days of approval (and, for a statutory withdrawal, no later than 14 days after we receive your notice). Banks may need 5–10 business days to display the credit. Refunds are never paid in cash.

A digital service you expressly asked us to begin inside the withdrawal period costs you only a proportionate amount, for what had been provided before you withdrew.

That does not switch off our 7-day refund policy: in the 7 days after a charge the full amount can still come back, barring the limited cases in our Refund Policy.

For anything not covered here, see the Right of Withdrawal page.

Only after an end to renewals?

Withdrawing is final for the contract: it stops, and you are repaid as the withdrawal rules provide.

If what you want is to keep using the product for the time already paid and simply stop automatic renewal, Cancel contracts here is the better page.

Other ways to withdraw

Any unambiguous statement that you are withdrawing is valid. You can email it to support@bidcrestgroup.com or mail a letter to Bidcrest Group LLC, 8200 NW 41st Street, 2nd Floor, Doral, FL 33166, United States.

Whether to use our model withdrawal form is entirely up to you.

Withdraw from a Contract

Withdraw from contract here

Check your withdrawal

Withdrawal received

One step left: send your notice